Alisa Calderon


  • Expert in enhancing the customer journey for Fitbod users, ensuring a positive impact on their health and fitness journeys.
  • Holds a BS in Neuroscience from UCR and a Master’s degree in Kinesiology from SFSU, with a background as a personal trainer.
  • Spearheaded the development of Fitbod’s customer feedback ecosystem to directly inform product improvements and customer satisfaction.


Alisa Anne Calderon serves as the Head of Customer Success at Fitbod, where she is dedicated to optimizing the customer experience from start to finish. With a keen focus on ensuring that each user’s interaction with Fitbod leads to significant health benefits, loyalty, and advocacy, Alisa has played a pivotal role in implementing systems that effectively gather and utilize customer feedback to enhance product development. Her approach is deeply rooted in the belief that continuous learning and improvement are key to fostering innovation and efficiency within the team and the products offered.


Before joining Fitbod, Alisa gained valuable experience at BodySpec, where she honed her skills in customer engagement and success. Her educational background in Neuroscience and Kinesiology, combined with her practical experience as a personal trainer, provides her with a unique perspective on fitness and customer service. Alisa is passionate about creating a seamless, supportive environment that encourages users to achieve their fitness goals.


  • Bachelor of Science in Neuroscience from the University of California, Riverside (UCR).
  • Master’s of Science in Kinesiology from San Francisco State University (SFSU).

Personal Interests

Outside of her professional life, Alisa is an avid enthusiast of yoga, Olympic weightlifting, skiing, and immersing herself in novels. Her commitment to personal health and continuous learning mirrors her professional approach, emphasizing the importance of balance, education, and personal growth.

Future Projects

Looking ahead, Alisa is excited about expanding the Customer Success department to include a dedicated customer education team. This initiative aims to equip Fitbod users with the knowledge and resources they need to fully leverage the app’s features, thereby enhancing their overall fitness experience.


Alisa Calderon embodies the spirit of continuous improvement and customer-centric innovation at Fitbod, making her an integral part of our team’s success and our users’ fitness journeys.